BroadWorks Training made easy. Just B-Lynk it.

Here at B-Lynk we understand how complex the BroadWorks platform may seem.  With hundreds of features available to your customers, it can be overwhelming to sales staff as well as your customers.  We provide training solutions to close the gap that exists between the BroadSoft-BroadWorks features and applications and your sales teams and customers. 

We believe that BroadSoft product training goes much further than features and functionality. It's how to connect those features to real business issues and provide valuable solutions.  Remember - your BroadSoft solution is more than just cool features and applications - it's the customer experience. B-Lynk it.

Get to market quicker.

Are you a new Service Provider looking for an experienced partner to help you get to market quicker? If so - we provide a variety of consulting services to get your staff up to speed on the feature rich BroadWorks platform.

Customized Sales and Product Training Programs   > Learn More

Understanding BroadSoft Licensing and
Service Packs > Learn More

How to conduct effective BroadWorks Call Center Demonstrations

> Learn More

Is your Sales Team Prepared?

Create your team of experts with B-Lynk Training that prepares your sales team to answer these 10 questions and more.

• What are the benefits of SIP Trunking?
• We don't want to "Lease" the phones from you. We want to buy them - is that an option?
• How can you guarantee we won't have dropped calls?  I've heard VoIP service is poor quality and we can't afford to drop calls.
• We need to page each other in the office - does your system include paging?
• How can I see who is currently talking on the phone?
• Is there an unlimited plan with this service?
• Can we transfer calls to our second office?
• How much downtime would we expect to see with this solution during the install?
• We need to monitor some of the people in the office - what type of monitoring tools are available?
• What type of training is included with this system?