About Us

B-Lynk – connects your BroadSoft Solutions to your customers through outsourced Project Management and Integrated Training Services. We deliver services that will save you time and money, and will increase your bottom line.

Our outsourced approach to Project Management and Training Services will save you time by allowing you to focus on finding and acquiring new customers, not dealing with the headaches of coordinating your implementations and managing all the moving parts that are involved to deliver a smooth and seamless transition for you customers. Our training services will also save your time by eliminating service calls to your support desk or tying up your skilled engineers with simple product questions.

Not to mention, we’re different. We don’t have hundreds of years of combined  telecommunications experience. So why B-Lynk? It’s simple. We get your customers and we get your challenges. We’ve battled the objections you get when selling your product and been on the front lines with upset customers. We’ve trained customers on Saturdays and taken calls in the middle of the night. We’ve dealt with porting headaches. We’ve Project Managed multi-site distributed BroadWorks call centers with 2000 seats and 300 agents with remote users in other countries. B-Lynk has trained thousands of users and managed countless implementations.