Just Getting Started?
If you do not have a learning center or processes in place for your customers or just need help getting the basics going, we can assist. By building User Guides, creating simple training syllabuses or general consulting B-Lynk can help develop theright strategy for your business. If you are looking for a trusted extension of your staff, you’ve found the right place.
CLICK HERE to submit a training request form.
We have a host of solutions for you.
- Project Management for Managed Service Providers
Outsourced project management services to save you time and money on your larger deployments. - Customized Training Services for BroadWorks Hosted Call Center Applications
On-Demand webinar training services focused on BroadWorks hosted call center supervisors, agents and reporting tools. - Customized Training Services for BroadSoft Service Providers, IT Administrators and End-Users
Customized training modules delivered via the web and tailored specifically to your operations staff or customer base.
- Multimedia Educational Training Videos
Develop your own knowledge library to include customized training videos covering all of your unique and standard applications.
- Consulting Services for BroadSoft Service Providers and In-House Staff
Have a BroadWorks expert on-site or available for web training to cover new releases, service pack builds or call center configuration best practices. - User Guides and Training Documentation
Content development as well as video recording and voice overlay.