Smart Link Lite from B-Lynk

Choose the simple solution for your team

The Simple Solution

Looking for a simple solution to address your most common customer support calls that arise after customer installation? Smart-Lynk Lite is your answer. We understand that it’s sometimes just the basics that your customers and customer admins need to understand, so we have packaged together a bundle of short training modules designed to cover the most basic topics to help you customers get started with their new service.

The Smart-Lynk Lite product includes all of the courses listed below – with each tutorial lasting between 5-15 min and delivered in a self-paced format.

Contact Us today for pricing and our NEW Maintenance Options available to protect your training tutorials from Release Updates and Feature Upgrades that can put your training tools out of date quickly!

Tutorial Topic	Customer /Audience
Web Portal Login/Navigation Description: How to login and navigate the Admin Web Portal. Overview of Group and User Services	Customer Admin
Managing Auto Attendant Settings Description: How to configure an Auto Attendant, Time Schedules and Holiday Schedules	Customer Admin
Uploading Greetings Description: How to convert .wav files and upload Greetings and personalized Music on Hold	Customer Admin
Resetting Passwords and Passcodes Description: How to reset User's Passwords and Passcodes	Customer Admin
Modifying Hunt Groups Description: How to modify and manage your Hunt Groups	Customer Admin
How to set-up your Anywhere Service Description: How to set up Anywhere from the User Portal	End User
How to use the Toolbar Description: How to use the Toolbar - Services, Call Control and Outlook Integration	Customer End-User
Setting up Voicemail and Unified Messaging: How to set up Unified Messaging and Voicemail*	Customer End-User